Shipping and Returns

US domestic shipping

Ready to ship or in-stock items ship within 7 days. Everything else is made-to-order and ships within 3 to 4 weeks. All custom items take 5 to 6 weeks. If you need it sooner, please email us before placing your order. Orders over $150 ship free.

Firstborn is not responsible for items that are lost, stolen or damaged during shipping. We ship all domestic orders via USPS Priority.

International shipping

  International orders are shipped via USPS and will be delivered by local post or its affiliates.  We are unable to guarantee any delivery time frames.  Customers are responsible for paying all duties, taxes and other fees which are levied once your package reaches the country of destination. Duties on goods can widely vary, depending on the product and the country. Other charges and duties may also apply, depending on the items.  For more information, please contact your local customs office.

We are unable to accept returns, exchanges or repairs from our international customers due to shipping costs

Returns and Exchanges

We accept returns within 14 days for unworn product. After 14 days all returns will be issued store credit. All items must be unused and undamaged and be returned with all the original packaging. Please email hello@firstbornjewelry.com to begin the return process.